The Cool Panda Travel & Event Coordination

1. Your access to and use of this website (the “Website”) and all Services, as defined below, are subject exclusively to these Terms of Service.

The terms “you,” “your,” and similar pronouns refer to the person using or accessing the Website or Services. The terms “we,” “us,” “our,” and similar pronouns refer to The Cool Panda Travel & Event Coordination (the “Company”).

These Terms of Service constitute a legally binding agreement between you and the Company. Please read them carefully.

Unless explicitly stated otherwise, any features or services available through the Website are subject to these Terms of Service. Accessing or using the Website or Services in any manner constitutes your acceptance of and agreement to be bound by these Terms of Service.

If you do not accept these Terms of Service, you must discontinue your use of the Website and Services.

You may not use the Website or Services for any purpose that is unlawful or prohibited by these Terms of Service.

1. We reserve the right to update, revise, amend, or otherwise modify these Terms of Service at any time. When changes are made, we may revise the effective date displayed with these Terms.

It is your responsibility to periodically review these Terms of Service for changes. Your continued use of the Website or Services following the effective date of any changes constitutes your acceptance of the revised Terms of Service, provided that such modifications shall not apply retroactively to disputes arising before the effective date of the changes.

1. The “Services” consist of the Website and any functions or services provided by, through, or in connection with the Website or The Cool Panda Travel & Event Coordination, including, but not limited to, travel research, travel searches, travel planning, travel reservations and bookings, event coordination, group travel coordination, communications by email, telephone or text message, and other travel- or event-related services.

These Terms of Service govern your use of our Website and Services. Individual travel products and reservations may be governed by additional terms and conditions imposed by the applicable travel supplier.

1. Each component of your travel arrangements—including, but not limited to, cruise lines, hotels, resorts, airlines, transportation providers, excursion operators, tour operators, attractions, travel insurance providers, event venues, and other travel or event suppliers—may have its own terms and conditions, booking requirements, cancellation policies, or contract of carriage (“Supplier Terms”).

Where applicable, you are responsible for reviewing and agreeing to the Supplier Terms associated with your reservation.

The Cool Panda Travel & Event Coordination does not control the Supplier Terms established by independent travel suppliers and service providers.

By authorizing us to make a reservation or purchase on your behalf, you acknowledge that the applicable supplier's terms, conditions, cancellation policies, change policies, and other requirements may apply to your reservation.

1. The Services are intended for persons 18 years of age or older. By using the Services or submitting a reservation request, you represent that you are at least 18 years old.

Persons under the age of 18 may participate in travel arrangements only when appropriately included in a reservation made or authorized by an adult.

PLEASE READ THIS SECTION CAREFULLY.

By completing one of our contact forms, requesting information, submitting a travel inquiry, registering for an event or group, or providing contact information in connection with a prospective or confirmed reservation, you consent to our contacting you by telephone, email, text message, or other communication methods for purposes reasonably related to your inquiry, reservation, travel arrangements, or services.

These communications may include:

• Information and notices concerning your travel reservation or itinerary;
• Payment and reservation reminders;
• Changes or updates affecting your travel arrangements;
• Requests for information necessary to complete or service your reservation;
• Fraud prevention or account security communications;
• Collection of amounts legitimately owed to the Company;
• Event, conference, seminar, or group-travel information related to your registration or reservation.

Standard telephone, data, and text messaging charges imposed by your carrier may apply.

We will not share your telephone number with unrelated third parties for their independent marketing purposes without your consent.

Where required by applicable law, we will obtain the appropriate consent before using automated or prerecorded calls or text messages for marketing purposes.

You are not required to consent to marketing communications as a condition of purchasing travel services.

You may withdraw your consent to certain communications by contacting us through the methods provided on our Website. You may unsubscribe from marketing emails by using the unsubscribe link included in applicable emails and may opt out of text messages by replying STOP when that option is provided.

Please understand that opting out of marketing communications does not prevent us from contacting you when reasonably necessary to administer, service, or provide important information regarding an existing reservation or transaction, to the extent permitted by law.

Our Privacy Policy is available through the Website and is incorporated into these Terms of Service by reference.

Your use of the Website and Services is also subject to our Privacy Policy.

1. For purposes of these Terms of Service, “Content” means information, text, graphics, logos, photographs, images, videos, audio, illustrations, documents, materials, and other content made available, displayed, submitted, or transmitted through or in connection with the Website or Services.

Content may include trademarks, trade names, service marks, domain names, social-media content, email content, forms, documents, and other electronic materials.

1. With respect to any Content that you upload, send, post, email, submit, or otherwise transmit through the Services, you represent and warrant that:

• You own the Content or have sufficient rights and authorization to submit it;
• The Content does not violate another person's copyright, trademark, patent, trade secret, intellectual-property rights, privacy rights, publicity rights, or other proprietary rights;
• Your submission or transmission of the Content does not violate applicable law; and
• Your submission does not breach any agreement or obligation to which you are subject.

Except as permitted by applicable law, you may not copy, reproduce, distribute, publish, or modify copyrighted or proprietary materials without authorization from the applicable rights holder.

1. You acknowledge that Content submitted or transmitted by third parties is the responsibility of the person from whom that Content originated.

We do not guarantee the accuracy, integrity, completeness, or quality of third-party Content.

To the maximum extent permitted by law, The Cool Panda Travel & Event Coordination is not responsible for losses resulting from your reliance upon Content supplied by an unrelated third party.

1. You agree not to upload, send, post, email, submit, or otherwise transmit through the Services any Content that:

• Contains malicious software, viruses, code, or other technology intended to damage or interfere with computer systems, communications networks, or data;
• Is unlawful, threatening, abusive, defamatory, discriminatory, harassing, obscene, invasive of privacy, or otherwise prohibited by applicable law;
• Violates another person's intellectual-property or proprietary rights;
• Constitutes unauthorized spam or unsolicited bulk commercial communications; or
• Otherwise violates these Terms of Service.

1. We reserve the right to remove Content that we reasonably determine violates these Terms of Service, applicable law, or the rights of another person or entity.
2. You may not use the Services, manually or through automated means, to collect contact information or personally identifiable information belonging to other users for unauthorized advertising, direct marketing, data harvesting, or other purposes unrelated to legitimate use of the Services.
3. You may not use the Services to interfere with, gain unauthorized access to, compromise, or attempt to violate the security of our Website, servers, systems, software, networks, accounts, or data, or those belonging to another party.

Prohibited activities include, but are not limited to:

• Unauthorized monitoring, scanning, or probing of networks or systems;
• Unauthorized interception or harvesting of data or email addresses;
• Using forged, false, or misleading identities, email headers, domain names, or other methods intended to conceal the source of a communication;
• Hacking, attacking, circumventing, or testing security systems without authorization;
• Impersonating another person or entity;
• Phishing or deceptively obtaining personal information;
• Attempting to gain unauthorized access to accounts, passwords, networks, systems, or data; and
• Distributing or using malicious tools intended to compromise or interfere with another person's network, computer, software, data, or property.

We reserve the right to suspend or terminate access to the Website or Services if we reasonably believe a user has violated these Terms of Service or applicable law.

We may also modify, suspend, or discontinue all or part of the Website or Services when reasonably necessary.

To the maximum extent permitted by applicable law, the Company shall not be liable solely because a user's access to the Website or Services has been suspended or terminated in accordance with these Terms.

1. The Services may involve products or services supplied by independent third parties, including, but not limited to, cruise lines, airlines, hotels, resorts, tour operators, excursion providers, transportation companies, travel insurance providers, event venues, technology providers, payment processors, and other travel or event suppliers.

These businesses are independent entities and are not owned or controlled by The Cool Panda Travel & Event Coordination, unless expressly stated otherwise.

Before purchasing or using a third-party product or service, you may be required to accept additional terms and conditions established by that provider.

You acknowledge that your reservation may be subject to those additional terms and agree that you are responsible for reviewing and complying with them.

1. The Website may contain links to websites operated by third parties. The presence of a link does not necessarily constitute an endorsement of the third-party website or all information, products, or services offered through it.

We do not control third-party websites and are not responsible for their availability, content, security, privacy practices, or independent business practices.

Your use of a third-party website is governed by that website's own terms and privacy policies.

The Cool Panda Travel & Event Coordination acts as a travel advisor and intermediary between travelers and independent travel suppliers.

Travel services are performed by independent suppliers, which may include cruise lines, airlines, hotels, resorts, transportation providers, tour operators, excursion providers, attractions, travel insurance companies, and other travel-related businesses.

We do not own, operate, manage, or control these independent suppliers.

Accordingly, to the maximum extent permitted by applicable law, we are not responsible for the acts, omissions, errors, delays, schedule changes, cancellations, service interruptions, overbooking, bankruptcy, mechanical failures, labor disputes, weather events, governmental actions, or other conduct or circumstances attributable to independent suppliers or circumstances outside our reasonable control.

Supplier cancellation and change policies are established by the applicable supplier and may differ from our own policies or service fees.

Any refund, future travel credit, cancellation penalty, change fee, or other remedy offered by a travel supplier is subject to that supplier's applicable terms and conditions.

Travelers are responsible for reviewing all reservation confirmations, invoices, itineraries, names, dates, destinations, pricing, travel documents, and other information supplied in connection with their reservation.

You agree to promptly notify The Cool Panda Travel & Event Coordination if you discover an error or discrepancy.

Travelers are also responsible for determining and satisfying all applicable travel requirements, including, where applicable:

• Passports;
• Visas;
• Identification requirements;
• Entry and exit requirements;
• Health documentation;
• Vaccination or testing requirements;
• Customs and immigration requirements;
• Documentation required for minors;
• Airline requirements;
• Cruise-line requirements; and
• Requirements imposed by governments or travel suppliers.

Requirements may change before or during travel. Travelers are responsible for ensuring that they possess the documentation required for their specific trip.

Travel pricing and availability are subject to change until a reservation has been confirmed and any required payment has been successfully processed.

Quotes do not guarantee availability or pricing unless expressly stated otherwise.

Airfare, hotel rates, cruise fares, taxes, fees, supplier promotions, package prices, and other travel costs may change without notice before booking.

Promotions may be subject to availability, eligibility requirements, capacity controls, expiration dates, or other supplier-imposed restrictions.

The Cool Panda Travel & Event Coordination does not control changes made by independent suppliers to their pricing, promotions, availability, or terms.

Payments made toward travel reservations are subject to the terms and conditions of the applicable travel supplier.

Cancellation penalties and change fees may apply.

Some reservations, deposits, fares, promotions, insurance premiums, service fees, or other travel components may be partially or completely nonrefundable.

By authorizing a payment, you acknowledge that you have reviewed or have been given the opportunity to review the applicable booking, payment, cancellation, and change terms associated with your reservation.

Where applicable, fees charged directly by The Cool Panda Travel & Event Coordination for professional services are separate from amounts charged by travel suppliers and may be subject to separate refund or cancellation policies disclosed at the time the service is purchased.

Travel involves risks that may result in cancellation, interruption, delay, medical expenses, lost or delayed baggage, or other financial losses.

Travel protection or travel insurance may be available for certain reservations.

Insurance products are subject to the terms, conditions, exclusions, coverage limits, and eligibility requirements established by the applicable insurance provider.

Travelers are responsible for reviewing insurance policy documents and determining whether the coverage is appropriate for their circumstances.

Unless expressly stated otherwise in writing, The Cool Panda Travel & Event Coordination does not determine whether a particular insurance policy provides sufficient coverage for an individual traveler.

To the maximum extent permitted by applicable law, The Cool Panda Travel & Event Coordination shall not be responsible for failure or delay in providing Services resulting from circumstances beyond our reasonable control.

Such circumstances may include, without limitation, severe weather, hurricanes, earthquakes, natural disasters, epidemics, pandemics, governmental restrictions, acts of war or terrorism, civil unrest, strikes, labor disruptions, transportation interruptions, supplier failures, mechanical failures, utility outages, internet or telecommunications failures, or other events outside our reasonable control.

1. In connection with your use of the Website or Services, you agree to comply with applicable federal, state, and local laws and regulations.
2. You acknowledge that electronic communications, information, software, and technical data may be subject to applicable United States and international laws and regulations.

You agree not to use the Website or Services in a manner that would cause you or the Company to violate applicable laws relating to privacy, electronic communications, data protection, intellectual property, fraud, export controls, or other applicable legal requirements.

1. The Website, its design, text, graphics, logos, photographs, illustrations, original materials, and other Content owned by or licensed to The Cool Panda Travel & Event Coordination may be protected by copyright, trademark, and other intellectual-property laws.

Except as permitted by applicable law or with written authorization from the applicable rights holder, protected Content may not be copied, reproduced, modified, transmitted, published, sold, or distributed.

1. The Company does not claim ownership of materials that you independently own and submit through the Services.

When you submit Content for the purpose of allowing us to provide Services to you, you grant the Company a non-exclusive license to use, reproduce, process, store, and transmit that Content to the extent reasonably necessary to provide the requested Services, administer your reservation, communicate with applicable suppliers, or otherwise fulfill the purpose for which the Content was submitted.

If you believe that material appearing on our Website infringes a copyright, trademark, or other intellectual-property right that you own or are authorized to enforce, please contact The Cool Panda Travel & Event Coordination using the contact information provided on our Website.

Your notice should include sufficient information for us to identify and investigate the claim, including:

• A description of the copyrighted or protected work;
• Identification and location of the allegedly infringing material;
• Your name and contact information;
• A statement explaining the basis of your claim;
• A statement that you have a good-faith belief that the disputed use is unauthorized; and
• Any additional information reasonably necessary to evaluate the claim.

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless The Cool Panda Travel & Event Coordination, together with its owners, members, managers, employees, agents, contractors, representatives, and affiliates (collectively, the “Company Affiliates”), from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising from:

1. Your material breach of these Terms of Service;
2. Your unlawful use of the Website or Services;
3. Content submitted or transmitted by you through the Services that violates the rights of another person or entity; or
4. Your violation of applicable law or the rights of another person.

For purposes of these Terms:

“Claim” means a claim, demand, cause of action, administrative action, regulatory action, judicial proceeding, arbitration, investigation, litigation, charge, complaint, or similar proceeding.

“Damages” means legally recoverable injury, damage, liability, judgment, loss, penalty, interest, cost, or expense, including reasonable attorneys' fees and court costs, arising from a Claim.

1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, USE OF THE WEBSITE AND SERVICES IS AT YOUR OWN RISK.

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OF SERVICE OR REQUIRED BY LAW, THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

THE COMPANY DISCLAIMS WARRANTIES THAT MAY LEGALLY BE DISCLAIMED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR DAMAGES ARISING DIRECTLY FROM LOST OR ALTERED ELECTRONIC COMMUNICATIONS, UNAUTHORIZED ACCESS, DATA LOSS, OR DAMAGE TO DATA OR SYSTEMS, EXCEPT TO THE EXTENT CAUSED BY THE COMPANY'S CONDUCT FOR WHICH LIABILITY CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER THE COMPANY NOR THE COMPANY AFFILIATES SHALL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THE USE OR PERFORMANCE OF THE SERVICES, INTERRUPTION OF SERVICES, DELAYS, OR LOSS OF DATA.

Nothing in these Terms is intended to waive, disclaim, exclude, or limit liability that cannot legally be waived, disclaimed, excluded, or limited under applicable law.

1. You acknowledge that Internet-based services cannot be guaranteed to be completely secure, uninterrupted, or free from malicious software, unauthorized interference, or other security risks.

You are responsible for taking reasonable precautions when transmitting information electronically.

1. Headings and section titles contained in these Terms of Service are provided for convenience and organization and shall not independently alter the meaning of any provision.

Words used in the singular may include the plural, and words used in the plural may include the singular, as the context requires.

References to a “person” may include an individual, corporation, limited liability company, partnership, association, trust, or other legal entity where appropriate.

1. In the event of a conflict between these Terms of Service and a separate written agreement entered into directly between you and The Cool Panda Travel & Event Coordination, the provisions of the separate written agreement shall control with respect to the subject matter addressed by that agreement.

Supplier Terms applicable to an individual travel product or reservation shall continue to govern the relationship between the traveler and the applicable supplier.

1. If any provision of these Terms of Service is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that determination shall not affect the validity or enforceability of the remaining provisions. The remaining provisions shall continue in full force and effect to the maximum extent permitted by law.
2. These Terms of Service shall be binding upon and inure to the benefit of the parties and their respective lawful successors and permitted assigns.
3. These Terms of Service and any dispute between you and The Cool Panda Travel & Event Coordination arising from or relating to the Website or Services shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict-of-law principles.

To the extent permitted by applicable law, any legal action or proceeding arising from or relating to these Terms of Service, the Website, or Services shall be brought in a court of appropriate jurisdiction located in Boone County, Missouri.

The parties consent to the jurisdiction and venue of such courts, subject to any rights or remedies that cannot lawfully be waived under applicable law.

Questions regarding these Terms of Service may be directed to:

The Cool Panda Travel & Event Coordination

Please use the current telephone number, email address, mailing address, or contact form published on our Website.

Effective Date: September 16, 2026