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The Cool Panda Travel
The Cool Panda Travel
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    • Find Your Group
      • Bless The Badge 2027
      • Bless The Badge 2028
      • I Still Do Cruise 2027
      • I Still Do Cruise 2028
    • Our Services
      • Assoc. & Entrepreneurs
      • At Sea Concerts & Events
      • Church Group Cruises
      • Corporate Retreats
      • Cruise Group Travel
      • Events & Seminars At Sea
      • Weddings At Sea
    • Shore Excursions
    • Blog
    • More
      • Airport Parking
      • Cancellation Request Form
      • Client Portal Login
      • Contact
      • Cruise Drink Calculator
      • Cruise & Travel Tools
      • Family Cruises
      • Gratuities Calculator
      • Knowledge Center / FAQs
      • Port Driving Directions
      • Request A Cruise Quote
      • Transfer Request Form
  • Home
  • Find Your Group
    • Bless The Badge 2027
    • Bless The Badge 2028
    • I Still Do Cruise 2027
    • I Still Do Cruise 2028
  • Our Services
    • Assoc. & Entrepreneurs
    • At Sea Concerts & Events
    • Church Group Cruises
    • Corporate Retreats
    • Cruise Group Travel
    • Events & Seminars At Sea
    • Weddings At Sea
  • Shore Excursions
  • Blog
  • More
    • Airport Parking
    • Cancellation Request Form
    • Client Portal Login
    • Contact
    • Cruise Drink Calculator
    • Cruise & Travel Tools
    • Family Cruises
    • Gratuities Calculator
    • Knowledge Center / FAQs
    • Port Driving Directions
    • Request A Cruise Quote
    • Transfer Request Form

 

PRIVACY POLICY

The Cool Panda Travel & Event Coordination

Effective Date: September 16, 2026

The Cool Panda Travel & Event Coordination (“Cool Panda,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, contact us, request travel information, register for a group or event, request or purchase travel services, or otherwise interact with The Cool Panda Travel & Event Coordination.

This Privacy Policy applies to visitors to our website as well as current and prospective customers using our travel planning, booking, event coordination, group travel, and related services.

1. WHO THIS POLICY APPLIES TO

For purposes of this Privacy Policy, “User,” “Traveler,” “you,” and “your” refer to any person who:

  • Visits or uses our Website;
  • Requests information from us;
  • Uses services available through our Website;
  • Contacts us by telephone, email, text message, social media, online form, or other communication method;
  • Requests a travel quote or proposal;
  • Makes or participates in a travel reservation;
  • Registers for a group, conference, seminar, event, or other travel program; or
  • Otherwise provides information to The Cool Panda Travel & Event Coordination.

2. INFORMATION WE MAY COLLECT

2.1 Personal Information

In the course of providing travel and event coordination services, we may collect information that identifies, relates to, describes, or can reasonably be associated with you.

Depending upon the services requested, this information may include:

  • First and last name;
  • Mailing address;
  • City, state, ZIP code, and country;
  • Email address;
  • Telephone number;
  • Date of birth;
  • Gender or title when required by a travel supplier;
  • Passport or other travel-document information;
  • Known Traveler Number or other traveler identification information;
  • Loyalty or frequent-traveler program numbers;
  • Emergency contact information;
  • Travel companion information;
  • Travel preferences;
  • Accessibility or accommodation requests you choose to provide;
  • Dietary or allergy information you choose to provide when necessary for a travel supplier or event;
  • Reservation and itinerary information;
  • Payment and transaction information;
  • Communications between you and our Company; and
  • Other information reasonably necessary to research, arrange, book, manage, or service your travel or event.

Some information may be required to complete a particular reservation or provide a requested service. If required information is not provided, we may be unable to complete the applicable reservation or service.

We ask that you provide only information reasonably necessary for us to provide the requested service.

3. INFORMATION ABOUT OTHER TRAVELERS

When you provide personal information concerning another traveler, including a spouse, child, family member, friend, employee, group member, or travel companion, you represent that you are authorized to provide that information for purposes related to the applicable travel arrangements.

You should not provide sensitive or confidential information concerning another person unless it is reasonably necessary for their travel arrangements and you are authorized to provide it.

We may use information concerning additional travelers to create, manage, modify, and service reservations and communicate information relating to the applicable trip or event.

4. INFORMATION COLLECTED AUTOMATICALLY

When you visit our Website or use certain online services, some information may be collected automatically.

This may include:

  • Internet Protocol (IP) address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring website;
  • Pages viewed;
  • Date and time of visits;
  • General geographic information derived from an IP address;
  • Website activity;
  • Cookies and similar technologies; and
  • Other technical information used to operate, secure, and improve the Website.

This information may be analyzed individually or in aggregated form to help operate our Website, understand how visitors use it, troubleshoot technical issues, improve our services, and maintain security.

5. HOW WE USE PERSONAL INFORMATION

The Cool Panda Travel & Event Coordination may use information we collect to:

  • Respond to travel inquiries;
  • Research travel options;
  • Prepare quotes, proposals, and itineraries;
  • Create and manage reservations;
  • Process requested changes or cancellations;
  • Communicate with travel suppliers;
  • Coordinate group travel;
  • Coordinate conferences, seminars, meetings, events, and other programs;
  • Process or facilitate payments;
  • Provide reservation confirmations and travel documents;
  • Send payment and travel reminders;
  • Communicate important itinerary or supplier changes;
  • Provide customer service before, during, and after travel;
  • Assist with travel insurance or travel-protection requests;
  • Maintain customer and reservation records;
  • Maintain accounting and transaction records;
  • Detect or prevent fraud and unauthorized activity;
  • Comply with applicable legal and regulatory requirements;
  • Improve our Website, services, and customer experience; and
  • Communicate information about travel opportunities, groups, events, or services when permitted by applicable law.

We may also use information for other purposes that are reasonably related to providing the service requested by you.

6. WHEN WE SHARE PERSONAL INFORMATION

The Cool Panda Travel & Event Coordination does not sell your personal information to unrelated third parties for their independent direct-marketing purposes.

Travel planning and booking necessarily require information to be provided to third parties. We may therefore disclose personal information when reasonably necessary to arrange, purchase, administer, or service travel or other requested services.

These third parties may include:

  • Cruise lines;
  • Airlines;
  • Hotels and resorts;
  • Tour operators;
  • Transportation providers;
  • Shore excursion and activity providers;
  • Attractions;
  • Travel insurance providers;
  • Destination management companies;
  • Event venues and event-service providers;
  • Travel booking and reservation systems;
  • Customer relationship management platforms;
  • Itinerary and travel-management platforms;
  • Payment processors and financial institutions;
  • Technology and website service providers;
  • Email and communications providers;
  • Accounting and business-service providers;
  • Government authorities when legally required; and
  • Other suppliers necessary to provide the travel or event services you request.

We share information with these parties only as reasonably necessary for the applicable business, travel, reservation, event, or legal purpose.

7. TRAVEL SUPPLIERS AND SERVICE PROVIDERS

Travel suppliers and service providers are generally independent businesses with their own privacy policies, security practices, and terms and conditions.

When personal information is provided to an airline, cruise line, hotel, resort, tour operator, insurance company, transportation provider, booking platform, payment processor, or other independent third party, that company's handling of the information may be governed by its own privacy policy.

The Cool Panda Travel & Event Coordination does not control the privacy practices of independent third parties.

We encourage travelers to review the privacy policies of applicable travel suppliers and other service providers when appropriate.

8. PAYMENT INFORMATION

Travel purchases may require payment information, including credit or debit card information.

Payment transactions may be processed directly by travel suppliers, payment processors, financial institutions, reservation platforms, or other authorized third-party payment providers.

When payment information must be provided to a travel supplier or authorized payment provider to complete a transaction, we will use commercially reasonable methods to transmit or facilitate the transmission of that information.

We do not use payment information for purposes unrelated to authorized transactions except as permitted or required by law.

9. CLIENT RELATIONSHIP AND ACCOUNTING INFORMATION

We may maintain personal information and reservation records as reasonably necessary to:

  • Service current and future reservations;
  • Maintain traveler profiles;
  • Communicate with customers;
  • Document transactions;
  • Maintain accounting and tax records;
  • Respond to customer inquiries;
  • Resolve disputes;
  • Document authorization for transactions;
  • Comply with legal obligations; and
  • Maintain appropriate business records.

The length of time information is retained may vary depending upon the nature of the information, the services provided, supplier requirements, contractual requirements, and applicable law.

We may retain certain information after travel has been completed when reasonably necessary for legitimate business, accounting, legal, fraud-prevention, or recordkeeping purposes.

10. GOVERNMENT AND LEGAL DISCLOSURES

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law;
  • Respond to a valid subpoena, court order, warrant, or other lawful request;
  • Cooperate with law enforcement or governmental authorities;
  • Protect the rights or property of The Cool Panda Travel & Event Coordination;
  • Protect the safety or security of our customers or others;
  • Investigate suspected fraud or unlawful activity; or
  • Establish, exercise, or defend a legal claim.

We may also report activity to appropriate authorities when we have a good-faith belief that unlawful activity has occurred.

11. DIRECT MARKETING

We do not sell or disclose your personal information to unrelated third parties for their independent direct-marketing purposes.

We may use contact information provided to us to communicate with you about travel opportunities, group travel, events, promotions, services, or other information from The Cool Panda Travel & Event Coordination when permitted by applicable law.

You may opt out of marketing emails by using the unsubscribe option contained in applicable communications.

Where text-message marketing is offered, you may follow the instructions provided in the applicable message to opt out.

Opting out of marketing communications does not prevent us from sending transactional or service-related communications concerning an existing inquiry, reservation, payment, trip, event, or other business relationship where permitted by law.

12. SECURITY AND PROTECTION OF INFORMATION

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

The security measures used may vary depending upon the nature and sensitivity of the information and the systems through which it is processed.

We also rely upon travel suppliers, reservation systems, payment processors, technology providers, and other third parties to maintain appropriate safeguards for information processed through their systems.

13. TRANSMISSION OF PERSONAL INFORMATION

Providing travel services frequently requires information to be transmitted electronically to travel suppliers and other authorized third parties.

When personal information is transmitted to cruise lines, airlines, hotels, resorts, insurance providers, booking platforms, payment processors, government authorities, or other authorized third parties, we use commercially reasonable methods appropriate to the circumstances.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. ACCESSING OR CORRECTING YOUR INFORMATION

You may contact The Cool Panda Travel & Event Coordination if you believe personal information we maintain about you is inaccurate or needs to be updated.

Where appropriate and reasonably possible, we will update our records.

Changes made to information maintained by us apply to our records going forward. We may not be able to modify information that has already been transmitted to a travel supplier, government authority, insurance provider, payment processor, or other independent third party.

If information associated with an existing reservation must be corrected, additional supplier requirements, restrictions, or fees may apply.

15. DATA SECURITY LIMITATIONS

While we take reasonable measures to protect personal information, no website, database, electronic communication, wireless transmission, cloud platform, or Internet-based service can be guaranteed to be completely secure.

Accordingly, we cannot guarantee that unauthorized third parties will never defeat security measures or improperly access information.

Users should exercise reasonable care when transmitting sensitive information electronically.

16. COOKIES AND SIMILAR TECHNOLOGIES

Our Website and technology providers may use cookies and similar technologies.

A cookie is a small data file placed on a computer or device that can help a website recognize a browser, remember preferences, understand website usage, and provide certain functionality.

Cookies may be used to:

  • Enable Website functionality;
  • Remember preferences;
  • Improve Website performance;
  • Understand how visitors use the Website;
  • Maintain Website security; and
  • Support analytics or other Website services.

Most browsers allow users to control or disable cookies through browser settings.

Disabling certain cookies may cause some Website features to function improperly or become unavailable.

Third-party services integrated with our Website may also use cookies or similar technologies subject to their own privacy policies.

17. THIRD-PARTY LINKS

Our Website, emails, itineraries, proposals, or other communications may contain links to websites or services operated by third parties.

These links may include travel suppliers, booking platforms, insurance providers, excursion providers, attractions, payment services, government websites, or other resources.

We do not control the privacy or security practices of third-party websites.

When you leave our Website or access a third-party service, you should review that provider's privacy policy and terms.

18. SOCIAL MEDIA

The Cool Panda Travel & Event Coordination may maintain pages, groups, profiles, or other presences on social-media platforms.

Information you voluntarily post or disclose through a public social-media page, group, comment, review, or other public forum may be visible to others.

Your interaction with a social-media platform is also governed by that platform's privacy policy and terms of service.

Please avoid publicly posting sensitive reservation information, passport information, payment information, confirmation numbers, or other confidential personal information.

19. CHILDREN'S PRIVACY

Our Website and Services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through the Website without appropriate authorization.

Travel reservations may, however, include children and minors.

When an adult makes travel arrangements involving a minor, we may collect information about that minor when reasonably necessary to make or service the reservation.

Such information should be provided by or with the authorization of the minor's parent, legal guardian, or another adult authorized to provide the information.

20. INTERNATIONAL TRAVEL AND DATA TRANSFERS

Travel is an international industry.

When you request or purchase international travel, your personal information may need to be transmitted to travel suppliers, government authorities, reservation systems, or service providers located outside the United States.

Privacy and data-protection laws in another country may differ from those applicable in the United States.

By requesting international travel services, you acknowledge that information reasonably necessary to complete or service your travel arrangements may be transmitted internationally.

21. USERS OUTSIDE THE UNITED STATES

The Cool Panda Travel & Event Coordination is a United States-based business, and our Website and Services are primarily directed toward customers in the United States.

If you access our Website or request our Services from outside the United States, information you provide may be processed or stored in the United States and may also be transmitted to travel suppliers or service providers in other countries as necessary for your requested travel arrangements.

Where applicable law provides you with specific privacy rights, you may contact us regarding those rights.

22. CALIFORNIA PRIVACY INFORMATION

California residents may have certain privacy rights under applicable California law.

Depending upon the applicability of those laws to The Cool Panda Travel & Event Coordination and the particular information involved, those rights may include the right to request information regarding certain personal information collected, disclosed, or maintained about you.

As stated in this Privacy Policy, The Cool Panda Travel & Event Coordination does not sell personal information to unrelated third parties for their independent direct-marketing purposes.

California residents wishing to submit a privacy-related inquiry may contact us using the contact information provided on our Website.

Nothing in this section is intended to provide rights beyond those required by applicable law.

23. DO NOT TRACK AND BROWSER PRIVACY SIGNALS

Some Internet browsers and devices allow users to transmit privacy preference signals, including “Do Not Track” signals.

Because there is not a single universally adopted standard governing all such signals, our Website may not respond to every browser-based Do Not Track signal.

Where applicable law requires recognition of a particular legally recognized browser or device-based privacy preference signal, we will endeavor to comply with applicable legal requirements.

Third-party services operating through or linked from our Website may have their own policies concerning browser privacy signals.

24. EMAIL AND TEXT COMMUNICATIONS

When you provide your email address or telephone number in connection with a travel inquiry, reservation, group, event, or other service, we may use that information to communicate with you regarding the applicable request or transaction.

These communications may include:

  • Reservation confirmations;
  • Payment reminders;
  • Travel documents;
  • Itinerary information;
  • Schedule changes;
  • Supplier updates;
  • Group announcements;
  • Event information;
  • Pre-travel instructions;
  • Post-travel communications; and
  • Other information reasonably related to the services you requested.

Marketing communications will be handled in accordance with applicable law and the choices described in this Privacy Policy.

25. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing travel services, maintaining business and accounting records, complying with legal obligations, resolving disputes, preventing fraud, and maintaining records of transactions.

Different categories of information may be retained for different periods.

When information is no longer reasonably necessary for a legitimate business or legal purpose, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with our normal business practices.

26. BUSINESS TRANSFERS

If The Cool Panda Travel & Event Coordination is involved in a merger, acquisition, reorganization, sale of assets, change of ownership, or similar business transaction, customer information may be transferred as part of that transaction where permitted by law.

Any successor receiving such information would remain subject to applicable privacy laws and any obligations governing the transferred information.

27. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, legal requirements, or privacy practices.

When material changes are made, we may update the effective date displayed at the top or bottom of this Privacy Policy.

Where required by applicable law, additional notice may be provided.

Your continued use of our Website or Services following an updated Privacy Policy will be subject to the version of the Privacy Policy then in effect, except where applicable law requires otherwise.

We encourage visitors and customers to periodically review this Privacy Policy.

28. YOUR PRIVACY QUESTIONS AND REQUESTS

If you have questions regarding this Privacy Policy, wish to request a correction to information we maintain, or have another privacy-related request, please contact:

The Cool Panda Travel & Event Coordination

Please use the current telephone number, email address, mailing address, or contact form published on our Website.

When making a privacy-related request, we may need to verify your identity before providing, modifying, or deleting certain information.

We may also retain information when required or permitted by law, when necessary to complete or document a transaction, or when deletion would interfere with an existing travel reservation or legitimate legal or business obligation.

29. GOVERNING LAW

This Privacy Policy and the Company's privacy practices shall be governed by applicable federal law and, to the extent applicable, the laws of the State of Missouri.

To the extent permitted by applicable law, disputes arising from this Privacy Policy or the Company's handling of personal information shall be subject to the jurisdiction and venue provisions contained in The Cool Panda Travel & Event Coordination's Terms of Service.

The Cool Panda Travel & Event Coordination is based in Missouri, and the applicable venue designated in our Terms of Service is Boone County, Missouri.

CONTACT US

Questions, concerns, or requests concerning this Privacy Policy may be directed to:

The Cool Panda Travel & Event Coordination

Please use the current contact information published on our Website.

Effective Date: September 16, 2026


Copyright © 2026 The Cool Panda Travel - All Rights Reserved.
Florida Seller of Travel No. FST ST15578  
California Seller of Travel No. 2090937-50  
Washington UBID No 603189022 

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