Cruise 101: Fees
Whats Included & What Is Not Included

Taxes, Fees, & Port Expenses: Included In your total price. 


Regular Dining: Included


Specialty Dining: Not included unless you choose it as one of your FREE amenities.


Beverages: Free for Fountain Water, Juices, Tea, Milk, and regular coffee. All other drinks are for a fee unless you have chosen the drink package as one of your FREE amenities.


Beverage Gratuities: Included in your total price if you have the Beverage Package.


Specialty Dining Gratuities: Included in your total price if you have the Specialty Dining Package.


Room Gratuities: Not included. $20 per person per day. These are the tips that cover your room attendant, housekeepers, their assistants, the regular dining staff, and their supervisors. There is the option to prepay these from inside your NCL app.


Shore Excursions: Not included


Transfers and Air: Not included unless you have us add them to your reservation. (Please Note: We can not add the cruise line's transfers if your flight comes in a day early. You may return to the airport the next day and get the cruise line's transfer to the cruise port)


WiFi: If you choose, you can get 150 minutes for free as one of your amenities. Packages are available in the NCL app to purchase more.


Theater Shows: Included in your cruise.


Water Slides & Mini Golf: Included in your cruise.


GoKarts and Laser Tag: Not included 


Fitness Center: Included in your cruise.


Spa Services: Not included


The Cool Panda: We never charge a fee for our services.


Conference, Heroes Ball, Breakout Sessions: FREE

Free At Sea Plus
Available Upgrade

Now you can upgrade Free At Sea to Free At Sea Plus for just $49 per person per day. This is a great way to upgrade your WiFi, upgrade your shore excursion credits, and get more free specialty dining and more drinks including bottled water and Starbucks Coffee. Click The Button Below to learn more about this program, then give us a call.

What Is Included In The Beverage Package?

GIN & VODKA

• Bombay Dry Gin • Beefeater London Dry Gin • Bombay Sapphire Gin • Tanqueray Special Gin • Tito’s Handmade Vodka • Avorza Ultra Premium Organic Vodka • Absolut Vodka • E11EVEN Vodka • Good Boy Vodka • Ketel One Vodka • Prairie Organic Vodka • Wheatley Craft Distilled Vodka


WHISKEY & BRANDY

• House of Steward Scotch • Chivas Regal • Glen Turner Single Malt Heritage Double Cask • Johnnie Walker Black Label • Dewar’s 12 The Ancestor Blended Scotch • Canadian Mist • Buffalo Trace Kentucky Straight Bourbon • Fireball Cinnamon • Ten High Bourbon • Seagrams 83 American • Irish Jameson’s • Crown Royal Blended Canadian Whiskey • Bulleit Frontier Bourbon • Wild Turkey 101 • Jack Daniel’s Black • Jack Daniel’s Gentleman Jack • Jack Daniel’s Rye • 1792 Small Batch Bourbon • St Remy VSOP French Brandy • Grappa Botegga Sandro • Hidago Reserva 12 Year Old Spanish Brandy • Pisco Tabernero • Godet VS Cognac


RUM & TEQUILA

• Bacardi Superior Rum • Bacardi 8 Rum • Brugal Añejo Rum • Captain Morgan Spiced Rum • Cachaça 51 Rum • Flor de Caña 4 Years Old • Flor de Caña 12 Years Old • Gosling’s Black Seal Rum • Malibu Coconut Rum • Los Corrales Silver 100% Agave Tequila • 1800 Reposado Tequila • JAJA “HaHa” Blanco Tequila • Patrón Silver Tequila 


LIQUEURS / CORDIALS

• Amarula Cream • Aperol Apéritif • Averna • Campari • Chinola Passion Fruit Liqueur • Disaronno Amaretto • Drambuie • Fernet-Branca • Frangelico • Jagermeister • Kahlúa • Limoncello Bottega • Licor 43 • Maloney’s Irish Cream • Pernod • Pimm’s No. 1 • Southern Comfort • Sambuca Di Romana


WINE

• A large selection of wines by the glass from around the world, including the most recognized grape varieties such as chardonnay, sauvignon blanc, pinot grigio, cabernet, pinot noir, merlot, shiraz, tempranillo, port, non-alcohol wine by the glass, etc.


BEER, CIDER & SPIKED SELTZERS

• Angry Orchard Cider • Blue Moon • Budweiser Light and Regular • Coors Light • Corona Extra • Brok Premium • Heineken • Heineken 0.0 • Peroni • Pilsner Urquell • Sam Adams • Stella Artois • Strongbow • Truly Hard Seltzer 


OTHER BEVERAGES

• Sodas • Tonics • Juices 

PLUS 20% discount on wine & spirit experiences, tastings and flights, Connoisseur Collection beverages and all wines by the bottle.

Norwegian Cruise Line's BookSafe Insurance
Cancellation Insurance Options

Please note: Cancellation insurance must be purchased before the final payment date.


You're covered for trip cancellation, trip interruption and trip delay.

BookSafe provides reimbursement for the prepaid, non-refundable, unused portion of your vacation should you need to cancel or interrupt your vacation due to unexpected illness, injury, job termination and other covered reasons as listed in the plan. The plan also covers additional out-of-pocket expenses for meals and accommodation, as well as for travel expenses to catch up to the vacation due to covered travel delays.


Best of all, if your reason for cancellation is not covered for reimbursement under the plan, NCL will provide you with a credit for a future cruise.


Insurance coverages are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio and non-insurance services are provided by CareFree Travel Assistance™. The benefits provided in this program are subject to certain restrictions and exclusions including the Pre-Existing Condition Exclusion. Please read this brochure in its entirety for a complete description of all coverage terms and conditions. Note: Words beginning with capital letters are defined in this text.


Standard Plan

Platinum Plan

Essentials Plan Post Departure insurance. Does not cover cancellations of any kind.


Frequently Asked Questions

Who Are You?

This cruise is coordinated by Cool Panda Business Solutions LLC D.B.A. The Cool Panda. We are the exclusive provider for this group cruise. The Cool Panda is an affiliate of Cruises & Tours Unlimited, one of the largest travel consortiums around. We have buying power with all the major cruise lines and are able to pass the savings on to you. Cruises and Tours Unlimited is a top producer for all major cruise lines including Carnival Cruise Lines, Princess Cruises, Holland America Lines Westour, Inc., Royal Caribbean International/Celebrity Cruises, Disney Cruise Line, Costa Cruises and Norwegian Cruise Line, as well as lesser known cruise lines. We also offer more specialized cruising to unique and exotic destinations on products such as Crystal Cruises, Seabourn Cruise Lines, and Silversea Cruises, just to name a few. Cruises & Tours Unlimited is able to provide your or your group with the best pricing and service in the cruise industry. Cruises & Tours Unlimited is a member in good standing with Cruise Line International Association [CLIA] and the Better Business Bureau of Jacksonville, FL, and is fully bonded and registered.


Are Drinks Really Included?

  • Ultimate Beverage Package (Unlimited Open Bar):

  • Applicable to guests 1-2 on the reservation.

  • Guest must be at least 21 years of age at the time of sailing to qualify for the Ultimate Beverage Package. Guests under 21 will receive the Soda Package.

  • Variety of spirits and cocktails, wines by the glass, and bottled or draft beer up to $15 USD. Includes fountain soda and juice, and non-alcoholic beer.

  • A 20% discount will be given on bottles of wine (champagne and sparkling included) purchased on board.

  • Does not apply to the Ice Bars, room service, package sales, bottled water, ship-specific promotions or beer buckets, designated super premium brands (subject to change), bottled wine, mini bar purchases, freshly squeezed juices, Lavazza coffee beverages, wine dispenser, energy drinks or vending machines.

  • Guest who receive the Soda Package may obtain fountain soda at any bar, lounge, or restaurant throughout the duration of the cruise, excluding Harvest Caye bars, restaurants, or venues.

  • We can NOT substitute a soda package for the Free Beverage package. This is the cruise line's policy


When Is The Cruise To Set Sail?

The cruise is set for September 20, 2025, and leaves from Seattle, WA.


What Happens After I Make My Deposit?

You will be sent your invoice and instructions on how to make your payments. If you elect to have your payments auto-debited, please contact us and we will set it up for you.


How Are Payments Made?

Payments are at your leisure. That means that you make them when you want so long as your cruise is paid by the penalty dates. Our system automatically sends a monthly cruise reminder. This is not a demand for payment. Payments can be made from the payment link in your email, via our website, or by calling us.


Is There A Cancellation Policy?

Days Prior to Departure - Cancellation Charge Per Guest

119 - 91 Days25%* of Total Fare

90 - 61 Days50%* of Total Fare

60 - 31 Days75%* of Total Fare

30 - 0 Days100%* of Total Fare

* or deposit, whichever is higher. Haven & Suites - cancellation begins 120 days prior to sailing.


When Must The Cruise Be Paid Off?

The cruise must be paid in full by 120 days prior to the sail date. 


Can I Travel Alone?

You will have to pay 200% of your rate. In other words, you’ll have to pay as if two people are going. There is also the option of booking a studio, priced for single cruisers.


Can I Book Directly With The Cruise Line & Still Go To The Private Events?

No. Only bookings done through The Cool Panda, an affiliate of Cruises and Tours Unlimited, will be allowed into our private activities onboard. No event ticket may be issued onboard as per the cruise line policies.


What Is Included In The Price Of My Trip?

Included in your trip total is the cost of the cruise, port fees, the government fees, the taxes, and, entry to all private events, plus all the normal amenities Norwegian offers. Your price might also include any special add-ons that NCL is currently offering.


What Is The Schedule For The Conference Or Events?

As always, the schedule for the events will be released closer to the sail date as we have to coordinate with the ship for our event spaces.


How Will I Know If My Payment Was Received?

You will receive an email (invoice) stating your payment was successfully processed by Norwegian Cruise Line.


Will I Know My Balance After Every Payment?

You will be emailed your balance once your payment has been processed. You will also be able to see your balance in your Travel App.


Where Can I Park During The Cruise?

The easiest and cheapest way to park is to book a hotel stay with us where parking is included. The other option is to Google "Parking for Norwegian Cruise in Cape Canaveral". Please note that they are not associated or otherwise affiliated with Bless The Badge, The Cool Panda, Cruises and Tours Unlimited, and/or Norwegian Cruise Line.


Are Shore Excursions Included?

No. If you are interested in shore excursions, please see the excursions tab. We are proud to be partnered with Shore Excursions Group for our excursions.


What If I Have Friends Who Booked Directly With The Cruise Line? Can They Attend The Private Events?

Unfortunately, No. Only bookings made with our agency will gain entry to our private events.


How Do We Get Charged For Our Drinks Onboard?

For this Cruise, passengers 1 and 2 in each stateroom have the option to be given the Ultimate Beverage package for free. You pay for the drink gratuities. If you do not have a beverage package, then drinks are charged to your room as the ship is a cashless system.


Can We Change Our Room Number Or Category After We Have Booked?

Yes, we will change your room number one time at no cost as long as it is in the same category. You may be charged a $50 fee to change categories after booking as we have to redo all your invoices and information in both our system and Norwegian's system.


Can I Book A Suite?

Simply email us at travel@thecoolpanda.com and include that you are interested in a suite and what type and a representative will email you within 48-72 hours with pricing and availability.


Can I Buy Insurance For My Trip?

Please email us at travel@thecoolpanda.com and request additional information regarding travel insurance.


Do I Need A Passport For This Trip?

Although a passport is highly recommended, it is not required. If you are not going to be traveling with a passport, you must have a US government-issued birth certificate WITH A RAISED SEAL AND a government-issued photo identification card such as a driver's license, state state-issued ID card, among others. Please email us if you have questions regarding appropriate documentation. WE STRONGLY RECOMMEND TRAVELING WITH A PASSPORT!